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Legals

Shipping & Returns

SHIPPING UK MAINLAND 

  • Minimum Order Value £200
  • Carriage Charge £8.50
  • Free Shipping for orders over £400

 

SHIPPING UK H&I

  • Minimum Order Value £200
  • Carriage Charge £20.00
  • Free Shipping for orders over £500

 

SHIPPING EUROPE

  • Minimum Order Value €250
  • Carriage Charge €20.00
  • Free shipping for orders over €450

 

RETURNS

  • Returned goods will only be accepted when authorised by Customworks prior to the goods being returned.
  • Authorised returned stock must be in saleable condition, in the original packaging and have no price labels attached.
  • Unauthorised returns will not be accepted.
  • Except where incorrect/faulty goods have been supplied, Customworks will not be liable for return shipping costs.

 

Shop and Ship International

Please note that you will be charged in euros (EUR).

Questions about domestic, international shippings and returns?

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